Privacy Policy

Our website respects your privacy and strives to protect your personal data. The privacy policy outlines how we collect and use your personal data (under certain conditions). It also specifies the procedures followed to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices outlined in this policy.

Protecting your data is very important to us. Therefore, your name and other information related to you are used in accordance with the provisions of the privacy policy. We will collect information when necessary or if it is directly relevant to our transactions with you.

We will retain your data in accordance with the law or for purposes for which it was collected.

You can browse the site without the need to provide any personal data. Your personal identity remains anonymous during your visit to the site and is not disclosed unless you have a personal account on the site that you enter using your username and password.

1 - Data We Collect:

We may need to collect your information if you wish to register a purchase request for an item from our website.

We collect, store, and process your necessary data to follow up on your purchase from our website to secure any potential claims that may arise later, and to provide you with the available services. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and details about payment cards.

We use the information you provide to enable us to process your requests and to provide you with services and information offered on our website that you request. Additionally, we will use the information you provide to manage your account with us and to verify the financial transactions you conduct online, perform data loading audits from the website, identify site visitors, and develop, customize, and personalize site designs and/or content for users. We conduct various research related to demographics and send useful or requested information to the user, such as information about products and services, if you do not object to communication with you about it. Communication is done via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may give your name and address to a third party for the purpose of delivering your purchase order (for example, the delivery agent or supplier).

We may be able to store details related to your current order on our site, but we cannot retrieve them directly for security reasons. By logging into your account on the site, you can access the information and details of your purchases that you have requested or will soon request. You can also manage your address details. You should also pledge to treat your personal data with complete confidentiality when accessing it, and do not make it available to an unauthorized third party. We do not accept any responsibility resulting from misuse of passwords unless such misuse arises from our mistake.

Other Uses of Your Personal Information:

We may use your personal information in opinion polls and marketing research, based on your preference, for statistical purposes with complete confidentiality, and you have the right to withdraw at any time. We do not send any responses to any third party. Your email address will not be disclosed unless you wish to participate in contests. We keep survey responses completely separate from your email address.

We may send information about us, our website or other websites, our products, our sales, our offers, our newsletters, and the like related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click on the "Unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturdays, Sundays, national holidays, and religious holidays) from receiving your notification. We will contact you to clarify the information if it is unclear.

We may use some data, while fully maintaining privacy and confidentiality on the site, for other purposes including verifying user locations and tracking their visits to the site or links in emails while subscribing to receive them, and providing that data anonymously, which does not allow the identification of your actual personal identity, to a third party such as publishers for example. However, this data will not lead to identifying your identity (as it is unidentified).

Competitions:

Regarding any competition, we use the data to notify the winners and to announce our offers. You can find more details about the terms of participation in each competition separately.

Other Parties and Website Links:

We may transfer your information to other companies within our group or to our agents and contractors to assist us in related transactions in accordance with the terms of the privacy policy. For example, we may enlist a third party to assist us in delivering products to you, receiving payments from you, using them for statistical purposes and marketing research, or assisting the customer service team. We may need to exchange information with a third party for the purpose of fraud protection and reducing credit risks. If our company or part of it is sold, we may need to transfer our databases, including your personal information. Contrary to what is stated in the privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless necessary for the purposes specified in this privacy policy, or if required by law. The website may contain advertisements from third parties or links to other websites or frames of other websites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other websites, and we are not responsible for any third party to whom we transfer your data in accordance with the privacy policy.

2 - Cookies

Accepting cookies is not a prerequisite for visiting the website. However, we note that the "shopping cart" function on the site cannot be used and no item can be requested without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard drive. Cookies can be used to detect your Internet Protocol (IP) address, saving you time when you are on the site or want to visit it. We use cookies to ensure your convenience when browsing this site (for example, remembering your identity when you want to edit your shopping cart without needing to re-enter your email address) and not for obtaining or using any other information about you (for example, for targeted marketing purposes). You can adjust your browser to not accept cookies, but this may limit your use of the site. We assure you that our use of cookies does not contain any personal or private information, is free of viruses, and this site uses Google Analytics, a service provided by Google for analyzing Internet pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, compile reports for site operators about its activity, and provide other services related to site activity and Internet usage. Google may also transfer this information to third parties when required by law or when third parties process the information on behalf of Google. Google will not link your IP address to any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you will then not be able to fully benefit from the site's functionality. By using this site, you agree that Google may use your data as described above and for the purposes outlined above.

3 - Security

We use appropriate security technologies and procedures to prevent any unauthorized or unlawful access to your information, or its loss or destruction. When we collect data through the website, we store your personal information on a database within a secure server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Socket Layer (SSL) encryption. Therefore, it is difficult for any intruder to decrypt your information as we cannot guarantee 100% protection. We strongly advise against sending all credit card or debit card details when communicating with us electronically and without encryption. We provide material, electronic, and procedural guarantees directly on the process of collecting, storing, and disclosing your information. Our security procedures may sometimes require us to ask you to prove your identity before disclosing your personal information to you. It is your responsibility to protect your password and computer from any unauthorized use.

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously provided to us. You also have the right to request that we correct any errors in your personal data, and this is done free of charge. You also have the right to demand that we stop using your personal data for direct marketing purposes at any time.