When will my order arrive?

Delivery times depend on the shipping company selected and responsible for delivery. We provide a range of shipping providers to major cities, and typically it takes from one to three days from the order and confirmation.

Do you offer delivery outside the country?

Currently, our contracted shipping companies deliver within the country and to a specific set of cities listed on the delivery page. You can request international delivery by contacting our store team via WhatsApp to inquire about product weight information and pricing from international shipping agents not currently registered with the store.

What if there's a manufacturing defect in the product?

Please refer to our return policy to understand the conditions for return and exchange. In the case of an agreed-upon return due to a manufacturing defect, the shipping cost for the company will be charged, as well as the return shipping cost to the customer. However, the cost of the product will not be charged to the customer according to the return policy.

Do you offer discounts for large quantities?

The store provides bulk delivery service upon request, and there is a discount ranging from 10-20% on some products. You can directly contact us through the contact us page to inquire about quantities and discounts.